Returns & Refund Policy
Thanks for shopping at Cricket Best Buy. If you are not entirely satisfied with your purchase, we're here to help. Click here to start the return/exchange or refund process.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Any Returns/Exchanges are subjected to a 10% re-stocking fee + shipping charges, You will be charge 10% restocking fee on all returns.
All sales items are not eligible for return or exchange.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us. The best and fastest way to contact us is through our contact form or via email. Our email address is Sales@cricketbestbuy.com.